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POLICIES

Privacy Policy

Introduction

Welcome to Keepsake. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

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Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when contacting us through our website.

  • Usage Data: Information about how you use our website, including IP address, browser type, time spent on pages, and pages visited.

  • Cookies: Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect some website functionality.

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How We Use Your Information

We use the collected information for:

  • Providing and maintaining our website

  • Responding to your inquiries and requests

  • Analyzing website traffic and improving our user experience

  • Sending you updates about our services (only if you opt-in)

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Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.

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Third-Party Services

Our website may use third-party services like Google Analytics or social media plugins. These services have their own privacy policies, and we recommend reviewing their terms.

 

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt-out of marketing communications

 

Changes to This Policy

We may update this privacy policy from time to time. The latest version will be posted on this page with an updated revision date.

 

Contact Us

If you have questions about this privacy policy, please contact us at:

  • Email: eleventplanning.com​

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Terms and Conditions

Introduction

By accessing and using [Your Website Name] ("the Website"), you agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and any other policies referenced herein.

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Use of the Website

You agree to use the Website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use of the Website. Prohibited activities include but are not limited to:

  • Using the Website for any illegal purpose

  • Attempting to gain unauthorized access to the Website or its systems

  • Uploading or transmitting viruses or malicious code

  • Collecting user information without consent

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Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of [Your Company Name] and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without explicit permission.

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User Accounts

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account details and for all activities under your account. We reserve the right to terminate accounts at our discretion.

 

Disclaimer of Warranties

The Website is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Website will be uninterrupted, secure, or error-free.

 

Limitation of Liability

[Your Company Name] shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use the Website.

 

Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the content or practices of these websites and encourage you to review their terms and policies.

 

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes indicates your acceptance of the modified Terms.

 

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

 

Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: [Your Email]

  • Phone: [Your Phone Number]

Last Updated: [Current Date]

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Return Policy

No Returns or Exchanges

[Your Company Name] maintains a strict no returns or exchanges policy. All sales are final once the transaction is complete.

Rationale

This policy is in place due to the nature of our products/services and to maintain quality control. We take great care to ensure that all items are thoroughly inspected before shipment and all services are delivered to the highest standards.

Exceptions

In the extremely rare case of a product arriving damaged due to shipping or a demonstrable manufacturing defect, please contact our customer service team within 48 hours of receipt with photographic evidence of the damage. These cases will be reviewed on an individual basis, but do not guarantee a refund or replacement.

Before Purchase

We strongly encourage all customers to:

  • Carefully review all product descriptions and specifications

  • Confirm measurements, sizes, and other details before placing an order

  • Contact our customer service team with any questions before making a purchase

Contact Information

If you have any questions regarding this policy, please contact us at:

  • Email: [Your Email Address]

  • Phone: [Your Phone Number]

  • Hours: [Your Business Hours]

Last Updated: [Current Date]

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